Terms of service

These terms are the agreement between Clearlist (legal entity to be stated on incorporation) (“Clearlist”, “we”) and the organisation that creates an account (“you”). By creating an account or using an API key you accept them on behalf of that organisation.

1. The service

Clearlist is a screening API and dashboard. You submit a subject (a wallet address, a name, a country or a transaction) and receive a decision of allow, review or block with the reasons and evidence, evaluated against the government sanctions lists and public chain labels described on the due-diligence summary and your own policy. We also offer continuous monitoring, webhooks, evidence export and an attestation page, as included in your plan.

2. What a decision is, and is not

A decision states what was screened, against which list versions, and what matched. It is not legal advice and not a statement that you or your end user is compliant with any law. Whether your business meets its obligations depends on your whole program, which you own. You decide what to do with each decision; the policy, allowlist and review queue are yours to configure.

Screening is based on published lists and public data. Lists change, publishers make errors, and public labels can be wrong. We do not warrant that a subject that is allowed is safe or that a subject that is blocked is in fact listed; we warrant that we checked the sources we say we check, at the versions we record.

3. Your account and keys

You are responsible for everything done with your API keys. Keep them secret, rotate them if you suspect exposure, and tell us at support@clearlist.xyz if you believe an account has been compromised. One person must be at least eighteen and authorised to bind the organisation.

4. Acceptable use

You agree not to:

• use the service to discriminate unlawfully, to harass, or to screen people for purposes unrelated to sanctions, fraud or financial-crime compliance;
• resell, redistribute or publish the list data or decisions as a dataset, or build a competing screening service from our responses;
• probe, overload or interfere with the service, circumvent rate limits, or access another organisation's data;
• send us data you have no right to send, including personal data without a lawful basis under the laws that apply to you.

5. Plans, fees and changes

Plans and prices are published on the pricing page. The Free plan costs nothing and has the limits shown there, including 30-day decision retention. Paid plans are billed monthly or annually in advance; metered usage above the included allowance is billed in arrears at the published rate. Fees are non-refundable except where the law requires otherwise. We can change prices with thirty days' notice by email; the change applies from your next billing period.

6. Your data

You keep ownership of the subjects, metadata and decisions in your account. We use them only to provide the service, to keep it secure, and as described in the privacy policy. Decisions are append-only records; you can export them at any time on plans that include export, and you can close the account, after which they are deleted.

Where you send us personal data about your end users (for example a name and date of birth), you are the controller and we process it on your instructions for the purpose of screening. A data processing addendum is available on request.

7. Availability and support

We publish list freshness and verification results on the status page. Service levels and support commitments beyond that are set out in the Foundation and Enterprise agreement; the self-serve plans are provided with reasonable efforts and email support.

8. Warranties and liability

The service is provided as is. To the fullest extent the law allows, we exclude implied warranties, and our total liability to you for any claim arising from the service in any twelve-month period is limited to the fees you paid us in that period. We are not liable for indirect or consequential loss, including fines, lost business or the consequences of a decision you acted on. Nothing limits liability for fraud or for anything that cannot be limited by law.

9. Termination

You can close your account at any time from the dashboard. We can suspend or end the service for a material breach of these terms, for unpaid fees after notice, or where continuing would put us in breach of law or sanctions. On termination we delete your data within thirty days, except records we must keep by law. Sections 2, 6, 8 and 10 survive.

10. General

These terms are governed by the laws of the jurisdiction in which Clearlist (legal entity to be stated on incorporation) is incorporated, and its courts have exclusive jurisdiction. If a part of these terms is unenforceable the rest stands. We may update these terms; material changes are notified by email at least thirty days before they apply, and continued use after that date is acceptance. Notices to us go to support@clearlist.xyz.